Privacy & Policy

At Horizon Tours and Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (www.horizontravels.net ) and our services.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

a) Personal Information

• Name, email address, phone number, and mailing address

• Payment details (processed securely through third-party payment providers)

• Travel preferences, booking history, and special requests

b) Non-Personal Information

• IP address, browser type, and device information

• Website usage data through cookies and analytics tools

• Location data (if you permit location tracking)

2. How We Use Your Information

• To process bookings and provide travel services

• To communicate with you about your bookings, updates, and special offers

• To improve our website, customer experience, and services

• To ensure security and prevent fraud or unauthorized activities

• To comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or share your personal data with third parties, except in the following cases:

• Service providers (hotels, airlines, transport companies) to fulfill your booking

• Payment processors to securely handle transactions

• Legal authorities if required by law or for fraud prevention

4. Data Security

We take appropriate security measures to protect your personal information, including:

• SSL encryption for secure transactions

• Restricted access to sensitive data

• Regular monitoring for security threats

5. Cookies & Tracking Technologies

• We use cookies and analytics tools (such as Google Analytics) to improve website performance.

• Cookies help store preferences, track site usage, and personalize your experience.

• You can manage or disable cookies in your browser settings.

6. Your Rights & Choices

• Access, update, or delete your personal data

• Opt out of promotional emails at any time

• Disable cookies through browser settings

• Request data removal by contacting us

7. Third-Party Links

Our website may contain links to third-party websites (e.g., partner services). We are not responsible for their privacy policies or content. Please review their policies before sharing your information.

8. Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, you can reach us at:

• Phone: +91 9767 606 606

• Email: traveldesk@horizontravels.net  

• Address: A 906, Marvilla Society, D P Road, Hadapsar, Pune – 411028.

By using our website, you agree to the terms of this Privacy Policy.